Experian at a Glance
Experian is a leading global information services company, providing data and analytical tools to our clients around the world.
For more than 125 years around the world, we’ve been gathering, analysing and processing data in unique ways. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.
At Experian we have always believed that data has the potential to transform lives and create a better tomorrow.
To do this data needs to be understood, interpreted and the knowledge it holds acted on. The sheer amount of data and information available today might seem overwhelming. But we’re transforming this wealth of data into something meaningful. We work to do just this: every day we’re investing in new technologies, talented people and innovation to help our customers maximise every opportunity by unlocking the possibilities that data holds.
Our capabilities help you foster meaningful, profitable, and risk-controlled interactions with your customers throughout the relationship…
PLAN
Customer insight Market insight
KNOW
Credit riskrnData qualityrnIdentity solutionsrnKnow Your CustomerHolistic customer viewrnStructure alternative data
ACQUIRE
Portfolios and regulationrnEnrichmentrnAcquire the right customersrnFraud preventionrnMultichannel lead generation
MANAGE
Customer optimizationrnIncrease customer lifetime value (LTV)rnComply with regulationsrnDebt managementrnDecisioning
GROW
Maximize customer relationships
- Maximize customer value
- Customer Retention
- Optimize utilization and usage
- Real-time decisioning
…and empower consumers to confidently manage decisions and create opportunity at important moments.
Financial Services
Facilitating access to loans and financial services, and preventing fraud
Telco
Creating digital identities by transforming alternative data into useful information
Insurance
Facilitating insurance eligibility checks and claims
Credit Management
Facilitating real-time credit decisions. Alerting consumers about changes to their credit
Financial Inclusion
Extending opportunities for the fair extension of credit and services
eCommerce
Preventing fraud and protecting identity when transacting online
1826
A group of London merchants start swapping information on customers who fail to settle their debts. One such association, the Manchester Guardian Society, formed in 1826, later became an integral part of Experian.
1897
Jim Chilton joins his uncle’s law firm in Dallas, Texas. He begins to list both good and bad credit risks and persuades merchants to pool credit information. Later the Chilton business became part of Experian.
1900
Abraham Rose founds Universal Stores in Manchester, in the UK. Later known as Great Universal Stores (GUS), it becomes one of the UK’s largest home mail order companies and its vast stores of data gave birth to Experian’s UK operations.
1957
Simon Ramo and Dean Wooldridge, two of the world’s most famous aerospace engineers, appear on the cover of TIME magazine. In 1961, Simon Ramo predicts the ‘cashless society’. They later form TRW, a partnership with Thompson Products.
1968
A consortium of Brazilian banks forms Serasa. Like its American and British counterparts, Serasa undergoes waves of technical advancement, installing its first computer in 1981 and linking its database to the banks by 1989.
1985
A strategy is started to use analytical skills to develop new targeted marketing products. New products were launched just as the boom in direct marketing gets under way.
1986
TRW dips its toe into the direct-to-consumer market, with a service called Credentials. However, the concept was ahead of its time and it would require the development of the internet to establish the consumer as a customer.
1996
Experian is formed when the UK and US businesses are combined under the ownership of GUS.
2006
On 10 October 2006, Experian demerges from GUS to become an independent company listed on the London Stock Exchange, with an initial share price of £5.60. Under Don Robert’s leadership, Experian aims to develop its business worldwide.
2007
Experian takes a controlling interest in Serasa, the world’s fourth largest credit bureau and the biggest in Brazil. This is the most significant step since the British and American businesses were combined in 1996.
2012
Heart of Experian launches, to inspire the commitment and involvement of every employee. Don Robert states that: “At Experian, either everyone is a rock star or no one is a rock star. We get things done in partnership.”
2014
A new era dawns for Experian as a new team takes over with the retirement of Sir John Peace, one of Experian’s founders. The pioneering spirit remains as strong as ever as Experian pushes forward into promising new high growth markets.
2016
Our brand reflects who we are, what we do and what we believe in. It describes what we do and our purpose – powering opportunities and helping to create a better tomorrow – for people, businesses and society.