Customer
Management
Strategies

Stay ahead of evolving customer needs

Experian makes it easier for organisations to create dynamic customer behavioural profiles to drive decisions that are timely and relevant throughout the customer journey.

Comprehensive portfolio management
reduces risk while maximising profits

Identify new opportunities, reach your most profitable customers, and establish best practices to manage relationships. Experian offers a variety of tools, including data and portfolio management systems and reporting software, to help you gain a full view of your customers' credit activity and behavior so that you can market the right products at the right time to valued customers and decrease your liability with your risky customers.This is all made possible with PowerCurve™ Customer Management.

PowerCurveTM Customer Management – How it works?

PowerCurveTM Customer Management creates a unique profile for each customer, encompassing their entire relationship with your organisation. This dynamic profile can include scores and metrics for risk, profitability, propensity to pay and lifetime value.

 

The PowerCurve platform makes it easy to incorporate new data sources that further enrich profiles. This comprehensive customer view is key to accurately identifying your most valuable customers and those with potential to become more valuable. It’s also vital to create powerful segmentation schemes that drive personalisation across all of the customer’s interactions.

 

We can help you maximise profits with your highest value customers, with the right product at the right time. Contact our Experian sales representative today.

How Experian can help?

  • Increase take-up rates with relevant offers

  • Free staff off to focus on sales and customer retention

  • Focus resources on highest value customers

  • Reduce bad debt levels and manage overall exposure

If you are looking for your individual credit report, click here.

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All existing members can visit the Experian bureau membership page to login to their account and avail member services. Members can also access other related information to their account.

Organizations that want to take up Experian Bureau membership can visit this page to process their application.

Thank you for your interest in Experian's Credit Report.
Experian's Credit Report is completely free of cost and there are no restrictions on the number of times you access your report throughout the year. If you are interested in downloading your report, you can visit this page and log in to your Experian Credit Report account.

In case you already have a copy of your Experian Credit Report and would like to raise a dispute regarding correction in information, please click on the link below to download our step-by-step guide on how to raise a dispute.